Food Outlets, e.g., Food Stalls, Markets
Permanent or temporary stalls or markets, whether stationary or mobile, must provide written food allergen information as a minimum requirement.
As these facilities are generally small in scale, placing the written food allergen information in close proximity to the relevant food items or on a menu style format may be most convenient and effective. However, more centralised locations may be used but the information must be easily located and accessible and provide clear and legible information associating particular food allergens with specific food items.
Food Ordered Remotely (Electronically/by Phone) and Delivered to the Consumer
Written food allergen information must be provided by food businesses engaged in 'distance selling'. These include food businesses that receive food orders by phone or electronically and deliver those foods to the final consumer.
Written allergen information can be provided before the food is ordered, e.g., supporting material such as leaflets/catalogues or online information used to order the food. Alternatively, or in addition, it can be provided at the moment of delivery of the food product, e.g., leaflets/catalogues or other printed material. Written food allergen information provided at the point of delivery could be specific to the purchased product or it could be general supporting material.
Where the written allergen information is provided prior to delivery, allergen information must still be provided at the point of delivery. Such information can be provided verbally or in a written format.
