Food Ordered Remotely (by Phone, Website, App etc.)
For non-prepacked food ordered over the phone or via a website the allergen information can be provided:
On a written form before the food is ordered e.g., menus, leaflets or online information used to order the food. It must also be provided, either written (e.g., via a receipt, leaflet, menu or other printed material) or verbally at the moment of delivery.
On a written form at the moment of delivery if the information was only provided verbally at the point of ordering e.g., via a receipt, leaflet, menu or other printed material.