Managers and supervisors often regard training as an unnecessary extra expense which takes staff away from their work. Research shows that the most successful businesses recognise the importance of training and see it as an investment in their business.
Benefits from the managers/supervisor's point of view.
- Aids in most effective use of your personnel, taking advantage of the skills and the abilities of each member of staff
- Ensures good relationships in the workplace by standardising work practices
- Likely to improve job satisfaction and morale
- Helps to maintain set and sustain standards.
- Improves efficiency and productivity
- Helps reduce wastage, errors etc.
- Reduces customer complaints
Some benefits to staff:
- Able to get on with the job without the fear of making mistakes
- The challenge of learning new things makes the job more interesting
- New skills improve career prospects
- Satisfaction is gained from working in a well-organised environment
- More likely to enjoy working for a person they can learn from
- Lessons learnt can be a useful life skill